Frequently Asked Questions

ACTIVATION

1) Start the program and insert your serial number or Help | Activation.
 You can also use "activation.exe" file for that.

2) Please activate the program under USER profile if the program will be used under USER profile. After activation under ADMIN profile, program will not work under USER profile.

3) If there are problems with automatic activation:

a) Run the program, start the activation [Help | About or activation.exe], select "Manual" activation type; you will be provided with hardware code.

b) Go here: https://proactive.star-force.com/2.0/activate.php and type in your serial number and hardware code from a); in case of success you will be displayed an activation code.

c) Go back to protection system window, press "Next", enter the activation key from b) and press "Activate".

More information about activation, deactivation and reactivation:
https://proactive.star-force.com/2.0/userinfo.php?lang=en

TRANSFER of the program

Q: I'd like to transfer the license to my new notebook, how may I do it?

Q: I have setup a new computer and want to transfer my Advanced tiff editor plus program.  What is the proper process to do this and retain the my number of activations?

Q: I just recently updated my PC and purchased a new Dell.
The question I have is whether I can transfer the software with your
help to my new PC or do I have to purchase it again?

Q: I am getting a new computer.  How do I move Advanced Tiff Editor to my
new computer?

A:
1) Deactivate the program from your "OLD" computer.
2) Install and activate the program on your "NEW" computer.

More information about activation, deactivation and reactivation

Program UPGRADE.

Q:
As registered customer, I just purchased the Upgrade License at 50% discount.
I have also downloaded the new version.

Question : should I remove current v3.10.0.0 from my computer and then install v3.21.12.47 with the new License Key ? Or should I install the new version over the existing one ?

Could you please explain how to proceed step by step ?

A:

I advise you to follow the next steps.

1. Deactivate the program (to unlink it from the old serial number).

Start > All Programs > Advanced TIFF Editor > Activation (Deactivation)
Activate or deactivate product
Next
You can deactivate ...
Click "deactivate"

2. Install the new version of the program.

3. Activate the program with your new serial number.

Start > All Programs > Advanced TIFF Editor > Activation
Insert your serial number
...

How to use coupon codes

/how_to_use_coupon_code.shtml

PAYMENT

How to place a purchase order ...

How to use a bank wire transfer as a payment method (invoice) ...

Video Tutorial ...

USING

See our BLOG also:

https://www.tiffedit.com/blog/archives/category/faq

Q:
I though that I would receive the latest upgrade with the purchase of the Advanced TIFF Editor. I am using your program since purchased with good time savings. I am looking forward to the latest.

A:
Registered users can visit Upgrade Page (www.tiffedit.com/upgrade.shtml) on our site and download the latest version of their purchase.

As a registered customer, you are entitled to free upgrades during one year from the date of purchase and download the latest version of the program whenever you like.

If you purchased the software more than one year ago, you are no longer entitled to free upgrade; however, you can purchase an upgrade to the latest version at a discounted price (50 - see the table below).

If you don't want to purchase an upgrade, you can use the program forever;
it will never expire, but you won't be able to use the latest version.

Q:
How do I turn off anti-aliasing so that the pixels are sharp instead of being blurred? I need them to be visible when I am using the drawing or erasing tools. The drawing tool shows the pixels sharp only when I depress the left mouse button and the eraser does not show them sharp at all, not even when I depress the mouse button. I would like them to be sharp all the time or at least to be able to switch it on or off.

A:
Mode - mode

Settings | User settings | View tab | Zoom filter = None

Mode - Eraser, Draw, Text

Settings | User settings | Edit tab | Zoom filter = None

Q:
Stamp-Modus. The modus after adding a stamp always changes to the select-function. For quickly usage of those stamps (adding a few stamps after each other) it would be really great that the change of the function to the select-modus would not happen.

So, is it possible that the function after adding a stamp stays in the stamp-modus?

A:
Settings | User settings
Annotation tab
Insert mode = Group

Q:
What programming language and database is this program written in? I would not want to load any dll's or runtimes that are not well behaved in my system.

A:
The program is written on C++, consists of one EXE-file and does not require any additional  modules and DLLs.

Q:
I purchased the Program this evening. Apparently my purchase was confirmed, but I still have not received any information about upgrading my demo copy of the software to a fully registered copy.

A:
The information about downloading the full version of program is in the post order message.

Q:
I made a mistake of uninstalling your software. I tried downloading but coundn't. Please help me!!!

A:
Go on www.tiffedit.com/download.shtml page.

In appeared dialogue window press button "Save" and choose a place on a disk where it is necessary to save the program.
Wait the endings of loading.

Q:
When I purchase software I like to have the software on disks or a CD in case a virus or PC crash ruins my copy on my PC...

A:
You may order the program on CD. CD-ROM with full version (via Air Mail) US $9.95.
Disks will be shipped from Canada.

www.tiffedit.com/purchase.shtml

Q:
We are looking at purchasing a product for 20-25 users. This client is a government agency and will balk at paying $56 per user. Please supply your "runtime" pricing for users.

A:
See our Volume Discount Price:

www.tiffedit.com/purchase.shtml

Q:
The attached .dcx file opens correctly in kodakimg, irfanview and 32bit fax.
Can you please help re opening correctly with TIFF Editor

A:
Use the menu items
File | User settings | View tab | Auto Adjust DPI = Switch off

File | Open ...

Q:
When opening a fax received as a letter size, it is displayed at only one half height.
How do I get it to display as it was received?

A:
File | User settings ...| View | Initial zoom = Best fit (or Full size)

Q:
When I open certain pictures in TIFF format the picture appears dark (like a negative), how do I solve it?

A:
File | Open
Tools | Negative images

Q:
Printing tif images from Advanced TIFF Editor view is very slow is there a way to speed this up?

A:
You can use the Fast Print check box on the Print dialog box.

Q:
If I open a tiff image with multiple pages, how can I extract single pages from it to make a separate image of it?

A:
Select required pages or use <Ctrl+A> to select all pages
File | Save Pages as
Type file name
"Save selected pages" dialog
Save to separate files
OK

Q:
We are still having problems scanning.

A:

Try to scan using our program and send please scanlog.txt file from the program folder.

Q:
Can Advanced TIFF Editor program combine two multi-pages tif files into one file?

A:
File | Open (first file)
Pages | Insert All Pages from file (or Append All Pages from file) and select second file
File | Save as

or

File | Merge files

Q:
When converting a 75-page Tif file to a pdf file, the size change from 12 MB to over 256 MB.
Is there a way to control the size of conversion?

A:
File | Save as | Advanced | Compression

or

Settings | User settings | Saving tab | PDF compression

Q:
Will "Advanced TIFF Editor for Windows" allow me to edit and enter text (ex. enter Name and date) on the TIF attachment in an email before forwarding.

A:
Yes.
Use "Mode | Annotation | Text (or memo)" for the text inserting.

Q:
I am using the trial version and cannot combine annotations with the backgrounds or save the annotated drawing.

A:
To combine annotations with background you can use:

Mode | Annotation

- for selected object - press "Combine selected object with background" button (on toolbar)
- for all objects - press "Combine All annotations with background"

OR you can use settings

Settings | User settings | Annotations tab
Automatic combining with background | At saving = ON

Q:
I am sorry to report that we are experiencing problems with the images I sent you.
They are using very high memory resources.

A:
Try to switch off the check box
File | User settings | View | Image caching

Q:
When annotating a fax with text, how do I enter multiple lines in text box. ie wrapping of entered text

A:
Try to use the Memo object from toolbar or menu.

Q:
It can not save a single page when I open a multi page file?

A:
Select required pages or use <Ctrl+A> to select all pages
File | Save Pages as
Type file name
"Save selected pages" dialog
Save to separate files
OK

Q:
Do you know of a good way to clean up .tif files?  Mine are a little sloppy and I was looking for a good imaging editor to clean them up.

A:
Tools | Remove noise
or
Tools | Remove Isolated Pixels

Q:
I couldn't rotate pages except by 90, 180 or 360 degrees.

A:
Tools | Effects | Rotate

Q:
As well another feature we would like is the ability to email the tiff without having to save it to disk.

A:
File | Send as E-mail

Q:
When trying to email a file opened by Advanced Tiff Editor, my default email application wont open and New email window to send this file, do you know what could be the cause of this.

A:
Settings | User settings | View 2 tab
E-mail sending

Q:
I have one file composed of 39 .tif files all less than 125KB, the combined file is 550+MB, why?

A:
Probably you have saved the resulting file without compression.
File | Save As | Advanced | Compression (LZW or G3FAX)
or
Settings | User settings | Saving | Compression

Q:
we changed copiers and the new one will not work with the program

A:
File | User settings | Acquire | Problem-solving | Variant1 or Variant2

Q:
It seems a bit difficult to select more than one area from the original fax and put these areas together into a single fax (page).

A:
You can use the SHIFT button to select more than one area.

Q:
Would it be possible to have the ruler annotation tool enhanced to provide measurement in cm and/or inches in addition to pixels? This would allow us to print drawings to scale (with a simple calculation against the scale bar or a dimensioned element) even when they are not scanned from a document that is to scale. It would also allow us to measure features without having to print out the drawings when we know that they were scanned from scale drawings.

A:
File | User settings | Annotation | Measurement unit

Q:
I am receiving 25-50 page Tiff faxes (around 6|such daily). Every 2-3 pages represent information on 1 individual of a specific group. I will be saving the pages on each individual in a specific folder. That means that in a month I may end up with 1000s of multiple tiff files, which would make it impossible to find the correct file in case I need to refer back to a particular person's information. What I was thus thinking was that I could "annotate" each page with the individual's name and summary information, when I first open and review the fax. Then, if I had a "Search" function in the software, that could quickly "search" through all the annotations (or index of the same) and locate the correct page or Tiff file, it would make life much simpler for me.

A:
Annotation | Search file
It allows to search a text strings in a TEXT and MEMO objects.

Q:
would it be possible for the annotation icon bar to appear automatically when entering the program rather than having to select and deselect "Annotations" in order for the icons to  appear.

A:
User settings | View tab | Startup mode = Annotation

Q:
The second comment is concerning the size and visibility of the stamp. Advanced TIFF Editor, it looks OK. In Kodak Imaging (Windows 2000), it looks OK. In Linux and in some other (Windows-based) image viewers, the stamp is not present at all.

A:
The stamps are inserted as vector objects and not all programs allow to view them.
You can combine these objects with a background and can them see in anyone viewer, but can not edit.
Use the menu items
Annotation | Combine with background

Q:
The only other comment we have had from our operations staff is concerning the annotation. Before we upgraded to Windows XP, we were using Imaging for Windows to "stamp" the documents with a standard text string. This is a more complex to achieve in Able, where it is necessary to load / save / copy and paste the annotations from a different folder from the current one; using a standard stamp is much easier to achieve with one key entry.
This was an option with the old imaging utility which was provided with Windows pre-XP. It might be something you could perhaps look at in future.

A:
Use the menu items
Annotation - Object - Stamp - Modify
for creating or editing
and
Annotation - Object - Stamp - your string ...
for inserting.

Q:
It wouldn't convert cmyk tiff files to cmyk jpg's

A:
File | Open | Select your CMYK TIFF file
File | Save as | Advanced | Mode = CMYK | Ok

Q:
I need to be able to save individual (not all) pages from within the multipage .tif file as individual .tif files (Ie if I receive a fax with 1 attachment Todayfax.tif, I might need to save only pages 3, 5 and 9 of 10 total pages).

A:
Select required pages or use <Ctrl+A> to select all pages
File | Save Pages as
Type file name
"Save selected pages" dialog
Save to separate files
OK

Q:
Is is possible to implement a little function to your viewer - we need a tiff-viewer for sap.
One important thing is to start the viewer with a list (ascii-list with one filename per line).
After opening the list, you can navigate in the files (list) like in a multipage tif.

A:
View | Files list
and
File | Files list | Load

Q:
I would like the annotations  to be saved directly on the document, when the user click on "send via email"

A:
File | User settings | Annotation tab | Automatic combining...

Q:
Users sometimes want to crop an image to a particular size. Displaying the current selected area height/width in the user's default units (pixels/inches/cm) would make this possible.

A:
User settings | Annotation | Measurement unit

Q:
I would like to buy a program that automatically converts the multipage tif files I scanned in greyscale and high resolution (several hundreds,) into b/w low/medium resolution multipage tif files.

A:
File | Batch process

Q:
I would like to use your application in a batch mode to open Tiff files in a directory and  automatically perform skew correction to each file and then save the corrected image back to
disk.

A:
File | Batch process ...
Add files
Action tab
Add | Descewing

Q:
When You are using any tool (text, memo, pen ...) after using it, the program is still staying on it, so if you want to move it, you have first to click to the "arrow" tool...
And the reflex by almost all user is to click directly to the created object to move it, what  creates a second object  (because the program is still on that tool)...

A:
File | User settings | Annotation tab | Insert mode = Single

Q:
Is there any way I can have the drawing toolbar to always show ?
Right now it only shows when I click the icon draw.

A:
File | User settings | View tab | Startup mode = Draw

Q:
I need batch printing

A:
File | Batch process
Add files ...
Save as type = (PRN) Printer
Advanced (if requested)
Start

Q:
If you could suggest a way to auto-crop the black borders, this would be very useful.

A:
File | User settings | Acquire | Auto Border Detection

Q:
... will not let me select a portion of the file and export to print.

A:
Press the "Select a part of the image" button on toolbar.
Select requested portion.
File | Print | Print the selected area | Ok

Q:
How to operate the "stamp" function?

A:
You can set up it before using
Annotation | Object | Stamp | Modify | Image tab | New | Select requested file |
(you can change the stamp name in the ImageName field) |
Ok

Using:
File | Open
Press annotation button on toolbar
Press Stamp button on toolbar and select your created stamp
Click on the page to insert or select region (rectangle)
You can resize and move stamp after inserting

Q:
What is the last step "At end of the work, you can use the "Combine annotation with background"?

A:
Annotations can be saved as a separate annotation layers, or they can be saved as a permanent part of an image (after 'Combine with Background').

To save annotations as a permanent part of an image
Under the 'Annotation' menu select the 'Combine with Background' menu item.
PLEASE NOTE, once the annotation objects are combined with background,
they become part of the background layer and can no longer be edited as individual objects.

Q:
Is there any way to get the program to show the page number it is currently printing?

A:
File | Print | Captions ...

Q:
How to view all pictures at a time?

A:
View | Files list

Q:
Is it possible to have the Polyline tool stay selected after pressing the escape key?
We would like to annotate in freehand without having to click on the tool icon each time we want to move to a new word or document section.

A:
File | User settings | Annotation tab | Insert mode = Group

Q:
We're generating various financial reports and kermiting them to the PC (Win XPs) in either .txt or .csv formats. These need to be converted to TIFFs so they can be accessed properly by the archive/retrieval software.

A:
File | Import Text ...

Q:
I want to scan each page of the document, split the image's left and right side into individual pages, rotate and resize each page.

A:
Pages | Split page ...

Q:
If there is any button letting me to save the G4FAX settings as default?

A:
File | User settings | Saving

Q:
I am using Advanced TIFF Editor on an XP machine. I have two monitors. I would like Able to open up on my left screen (second monitor). No matter how many times I drag it over from the first monitor (main screen) it just will not open up there. Is there anything I can do to get this to work?

A:
File | User settings | View tab | Window state = Normal

Move program window to requested place or use

File | User settings | View tab | Window Size

Q:
Is there a way to insert arrowheads?

A:
Mode | Annotations Press the "Line" button
Select requested BeginShape and EndShape.
Draw your line with arrows. You can use Alt key to draw horizontal or vertical lines.

Q:
Is there any option to convert tiff images as doc(MsWord) or txt(Text) files

A:
File | Open | your TIF file
Tools | Text Recognition
Start
Save to File

Q:
Can a scan a drawing and save as a tiff file using this program?

A:
Start the program.
File | Select scanner
File | Acquire

File | Save as | Output format = TIFF

Q:
It would be nice if a person could input a page number to see a specific page. 
I currently have a file of 259 pages.  When I want to view p. 209 I have to click through 208 pages to get to it.

A:
Navigate | Go to page

Q:
It did not view, open, or convert .eps or .ai files like it claimed it could

A:
Settings | User settings | Plug-in | Step 1-2-3
File | Open | your EPS or AI file

Q:
I'm looking for a software package that will allow me to automate the task of opening individual TIFF images, adding tag 270 to the header and using the first 11 characters of the file name as
the descriptor, then saving the modified file

A:
Actions tab | Add
TIFF file | Edit tag
Tag code = 270
Press the "Insert" button
Select {FileName,N} item
Replace "0" with "11".
Ok

Q:
I just installed your program, and would like to know how to type on documents using your text, but when I click Text.... it won't help me fill out my document forms

A:

Video Tutorial ...

Q:
When I open it up the first time I had different colors available to draw or do text with (I am doing redlines).  When I restarted I only have the choice now of black and White.

A:
Try to convert your Black&White image to 24 bit to use different colors.

Mode | View
Tools | Convert | To 24 bit
Mode | Draw
or
Mode | Text

Q:
Can’t edit text

A:
You can use
Mode | Eraser
Mode | Text

Q:
I couldn’t save 8 tif files as one file..

A:
File | Merge Files
Add Files ...
Result = requested file path and file name with extension

Q:
So, I need to be able to select part of an image and then move the selection around on the image.

A:
Mode | Selection
Select requested area
Edit | Cut (or Copy)
Edit | Paste
move inserted selection to requested position

Q:
I am looking for a tif editor that will allow me to rotate a bunch of multipage tifs in a batch mode. I need each page of the tif rotated for instance 90degrees clockwise.

A:
File | Batch Process ...
Add files
Actions tab
Add | Rotate (Flip)

Q:
Are there drawing tools? If so, where are they?

A:
Mode | Draw

Q:
How do I add text?

A:
Mode | Text

Q:
Can I rotate or flip parts of the drawing? How?

A:
Mode | Select
select area
Rotate | Selected

> -  Ability to save a file with a lower resolution (PPI)

Tools | Change Resolution
File | Save (or Save as)

> -  Ability to choose the compression ratio when saving JPGs

File | Save as | File type = JPEG
Advanced button | Quality

> -  Ability to easily convert files from colour to gray scale or black/white
> line art

Tools | Convert

> -  Cloning

Edit | Copy
Edit | Paste (Paste as page)

> -  Stitching

Pages | Combine pages

> -  Customisable tool bars

Settings | User settings | Toolbar

> -  Flipping, rotating and mirroring images including small angle
> corrections.

"Rotate" menu items

> -  Simple colour balance, brightness and contrast corrections in photos.

Tools | Color Adjust

Q:
Since I upgraded from previous versions, it won't read or open .PDF files. 
I have re-installed ghostscript and still won't open the .pdf files.

A:
Settings | User settings | Plug-ins
Step 1
Step 2 | Reset | Select Manually

Q:
In MODI, you can scroll continuously through the entire document, from one page to the next with the bottom of one page visible while the top of the next page is displaying.  ATE seems to have a non-continuous, one-page-at-a-time layout.

A:
Settings | User settings | View tab | Multipage scrolling | OK

Q:
I mean that if there a file containing multiple pages and I want to number the pages automatically (every page with his number i.e 1,2,3..etc) on the top of the page .

A:
Select requested pages (or use Ctrl + A to select all pages)
Tools | Add Text (Watermark)
Inset Info | Pages | Number
or type something like it:
Page: {$PN} of {$PC}

Position = ...

Q:
Now I need to split a 12 page tiff file into three separate files, say pp 1-5, 6-9 and 10-12 and separately print those files and store them as PDFs. So, the end result should be 3 PDF files.

A:
File | Open | your multipage (12) file

Select pages 1-2-3-4-5 in the pages list
File | Save Pages as| File name = "file #1", File type = PDF
Save
Dialog window | Save to a multipage document | OK

Select pages 6-7-8-9 in the pages list
File | Save Pages as | File name = "file #2", File type = PDF
Save
Dialog window | Save to a multipage document | OK

Select pages 10-11-12 in the pages list
File | Save Pages as | File name = "file #3", File type = PDF
Save
Dialog window | Save to a multipage document | OK

You can use Alt and Shift to select several pages.

To print:
Select requested pages
File | Print
What would you like to print = Selected pages

Q:
How do we delete the cached images, so that users cannot browse back through their image history?

A:
Settings | User settings | View 2 tab
MRU list | Enabled = false | Clear list

Q:
Wonder if the product could remove white space of a tif and pdf format?
Meaning the image or test is located at the center, I would like to remove the white space of 4 sides.

A:
Tools | Add Margins
Units = Inch
Margins = -1, -1, -1, -1 (use your values)
OK

Q:
I wanted to reduce the size of my tiff files by converting to black & white and your program did a great job in converting but the size was even larger than the color.

A:
File | User settings | Saving tab
Tiff compression | Use default = ON
Black = G3fax (or G4fax)

Q:
I would like to open several tiff files at the same time (multiple windows).

A:
Settings | User settings | View tab
Allow only 1 copy = OFF

Q:
One thing that I found extremely difficult to do was cropping pages. Sometimes the scanned document contains extra space at the end or edges.

A:
1)
AutoCrop and AutoCrop2 functions.

or

2)
Mode | Select
Edit | Crop

Q:
What is the difference between the Personal version and the business version?

A:
With the Personal License (US$56 per user), you can use the program for non-commercial purposes in non-business, non commercial environment.

To use the program in a corporate, government or business environment, you should purchase a Business License - (US$89 per user).

Please note that the Batch Processing mode is available only in the Business version of the program.

Q:
I inserted an annotation, txt and saved the file but when I open it again (by using other program) the annotations that I had entered are not there. Why is this happening, I'm missing something here?

A:
Not all programs allows to view image annotations.

Try to use before saving:
Annotations | Combine with background

or

Settings | User settings | Annotations
Automatic combining ...
At saving = ON

Q:
Would like to display multiple "files" columns when using files list thumbnails.
I need to review about 50,000 thumbnails and only getting 8 or so in one column is very slow.

A:
View | Thumbnails only
Select requested page to open

Q:
it wasn't obvious how to add text to a TIFF file

A:
1)
Mode | Text

or

2)
Mode | Annotation | Text (or Memo)

Q:
Does the program have the ability to print pages - 1,3,4,5,10

A:
Select requested pages in the Pages list (left panel)
Press "Print" button (or File | Print)
What would you like to print = Selected pages

Q:
I have been looking for a replacement for the old Kodak Tiff editor to use with Faxing and think I may have found it in your program, except for one thing.  I frequently use Faxes for signing and authorizing documents which requires importing a signature image with a clear background.

A:
Create requested sign with white background (without transparency)

You can use annotation stamp.

To create signature (stamp).

Mode | Annotation
Annotation | Object | Stamp | Modify Image tab | Press NEW button
Select requested file for a signature.
Select name for this signature.
Mark "White transparent" | OK

To use:
Press Stamp button
Select requested stamp (signature) from a list
or Annotation | Object | Stamp

Press "Combine annotation with background" before saving.

Q:
Advanced TIFF Editor doesn't manage the CMYK color space well as photoshop does: the colors are falsed and too dark.

A:
Settings | User settings | View tab
Color Management System = ON

Q:
I am looking for a TIFF tag editor that will let me edit ANY tag in order to debug issues with images that work and images that don't work.

A:
File | Open | your TIFF file
File | Tiff tags
Add or Edit
OK
File | Close

What tag's number you want to edit?

For example:

Tif tags:
258 - BitsPerSample
259 - Compression
282 - XResolution
283 - YResolution

You can change these tags in the current version of the program.

For tags 282 and 283:
Actions | Add | ChangeResolution

For tag 258:
Actions | Add | Color Depth Change
Result tab | Output format = TIFF | Advanced | Color

For tag 259:
Result tab | Output format = TIFF | Advanced | Compression

Q:
I needed to rotate an image 1 or 2 degrees

A:
Rotate | Rotate custom

Q:
I have used *** to reduce noise and speckles from scanned images which I insert into AutoCAD drawings.

A:
Tools | Remove Noise
and/or
Tools | Remove Isolated Pixels

Q:
When I use the text tool, I can only enter 1 line of text at a time. Can I insert a paragraph of text at a time?

A:
Try to use the Annotation mode for that.
Mode | Annotations
Annotation | Objects | Memo
Select requested area on your page
Type your text or insert from MS windows buffer

Q:

Would you be able to add a function to modify the compression outside of the saving function. I.e. group 4 fax, group 3 fax

A:
Settings | User settings | Saving | Tiff compression

Q:
I couldn’t open a file.

A:
For PDF, EPS, PS and AI files:

Settings | User settings | Plug-ins | Step 1-2-3
File | Open

Q: 
My customer recently purchased your program and asked me to create a silent install package for a rollout on multiple computers. Please provide some information about silent setup switches. Is there a way to silently or automate the installation of your product?

A:
You can use:

advtiffeditor_setup.exe /COMPONENTS="main" /VERYSILENT

See also "Setup Command Line Parameters"

Q: Can this software be installed on a terminal server?

I am trying to install the evaluation version on a 2003 Terminal Server that is a VMware virtual.

The installation completed without error but if I try to open the program I get the following

An attempt to use a virtual PC has been detected.

Is the software compatible with virtualization or is this a restriction due to the hardware not being unique or you activation?

A:
Only Site and World-wide licenses and special edition (for virtual machine) allow to start the program on virtual machines.

You can test this version:
www.tiffedit.com/advtiffeditor_setup_3.2.exe

Q: Can I save my tiffs in to the new PDF\a?

A:
Not specifically, but it is uses the widely supported 1.4 format (as with PDF/A-1) and does not use any font or object linking (as with all PDF/A types).

Q: When installing the Graphic Region TIFF printer, it comes back with this error " AddMonitor() failed.
Q: It failed when it tried to install the 32-bit version of the printer driver because it couldn't find UNIDRV.DLL. 

A:
Installer contains 32-bit version of Virtual Printer only.
If you have 64-bit operating system, don't select this item (Virtual Printer) at installing main program.

You can use this link:

For "Advanced TIFF Editor"
www.tiffedit.com/gr_tif_printer_setup_x64.exe

For "Advanced TIFF Editor Plus"
www.tiffedit.com/gr_tif_plus_printer_setup_x64.exe

Download and install 64-bit version of Virtual TIFF Printer separately.

NOTE.

Current version of installer contains both versions (32 and 64-bit) of Virtual Printer.

Q: I have a 100 page tiff and I only want to print 7 of the pages. When I go to the print dialog it does not give me the option to specify page numbers to print. Only has the option to print selected pages. How do I select multiple pages.

A:
Select necessary pages in the "Pages" list (you can use Ctrl and Shift)

See example

File | Print

What woluld you like to print = Selected pages

Q: How to split pages and save them as separate .tiff pages without having to delete the other pages to save as .tiff page.

A:
Select necessary pages in the "Pages" list (you can use Ctrl and Shift)
Pages | Split pages

Select necessary (splitted) pages in the "Pages" list
File | Save pages as ...

Q: I have oil and gas logging plot. Plot tiff file has multi pages. Can I convert one multi pages tiff to one continuous tiff file?

A:
File | Open | your file

Select all pages in the pages list (use Ctrl + A)

Pages | Combine pages | Vertically

Delete original pages = ON

OK

Q: We recently noticed that program occasionally uses G3Fax compression of some of the pages while other pages in the same document is G4Fax. Is there anything we can do to fix this issue?

A:
Settings | User settings | Saving tab
TIFF Compression
Use default = On
Black-white = G4fax

Q: Is it possible to merge all of the tiff files in a folder into one file through the command line?

A:
1)

You can use "Advanced TIFF Editor" program

www.tiffedit.com/advtiffeditor_setup.exe

advtiffeditor.exe  /merge /list="c:\myfiles.txt" /output="c:\mynewfile.tif"

/merge - allows to merge files from the files list (/list parameters) and save as new file (/output parameter)

"Files list" is text file where each string is full path with name and extension.

OR

2)

you can use
"Advanced TIFF Editor Plus"

www.tiffedit.com/advtiffeditorplus_setup.exe

and this command line string

advtiffeditorplus.exe /merge /list="c:\temp\*.tif" /output="c:\temp\mynewfile.tif"

Q: The font color for text annotations doesn't match the font dialog. Screenshot attached. It seems that the Pen Color controls the font color.

A:
Yes
To change the text color you need to use "Pen Color".

Q: I open the file, and select [View] [Fit Page Height]. With the selection tool active, this results in a zoom level of 11%. Selecting another page (by clicking on it in the left document tree) switches the zoom level back to what is apparently the default of 26% which fits the page width. The zoom level is also reset if I manually select a percentage and then select a different page. The zoom level should not be reset when selecting a different page.

A:
Settings | User settings | View tab
Initial view
You can choose "Last used" item
For each page = OFF

Q: Where can I learn more about these different compression algorithms so I know which one is best for me to use?

A:
https://en.wikipedia.org/wiki/Tagged_Image_File_Format

TIFF Compression Tag

Q: When text is inserted I would like to be able to edit it afterwards as text- is this possible?

A: You can use "Annotations" mode

Mode | Annotation

In this mode you can add "Text" object or "Memo" (multi-line text) object as a vector object. You can edit, move, resize this object and change other parameters.

After editing you can combine your vector objects with background.

Annotations | Combine with background

Q: Is it possible to rotate text?

A: Yes

1) Mode | Text

Type your text

Angle = ...

Insert

OR

2) Mode | Annotation

Font | Angle = ...

Click "Text" button on toolbar

Q: Is it possible to rotate annotations after insertion?

A: Yes

Select your text annotation
Font | Angle = ... (on toolbar)

Program allows to change an angle for TEXT object only (not for MEMO object)

Q: The ability to select text/annotation and move it around

A: Mode | Annotations

Select text annotation (and other annotations)
Use SHIFT to select several annotations
Move selected annotations (click central grip, hold, move)

Q: Another thing we would find useful would be to zoom in and out with the scroll wheel on the mouse.

A: Program has this feature.

Settings | User settings | View tab
Mouse Wheel
Action = Zoom

Q: I draw a polyline from a to b and then want to stop drawing. I would have expected the escape key to do this but it doesn’t have any effect.

Am I doing something wrong?

A: Use double click (left mouse button) to finish.

Q: Does Advanced TIFF Editor have OCR feature that well let me convert text tif files to text files. I get some printed correspondence from clients that I scan to tif, then to OCR text, then import them as csv into Excel. Then I can sort their info as needed. My OCR software is 7 years old and was on a NTcomputer removed from my office.

A:
Program has this feature. You can use:

Tools | Text recognition (OCR) | Start | Save to file

Q: Is there any way to run your OCR in Batch mode for a large numer of files (Residing in a directory).

A:
Tools | Text recognition | Files tab (left panel)

Add ...

Start

Q: Advanced TIFF Editor (V 3.7.)

Is there a way to make an image of B&W text that is too dark a lighter weight?
I tried Color Adjust> Sharpen, but it doesn't seem to make improvement.
Any suggestions?

A:
Try to use

Tools | Effects | User filter = High Pass

Q:
I had a question about rotating text. In version 3.7 I had an issue where text that was initially entered, was manually rotated to some arbitrary angle; however, the text would be cut off at the end as the rotation was increased. I downloaded the latest version 3.8 and noticed the same behavior. I have included a screen capture of the text after it was rotated.

I would like to know if there is some type of setting that needs to be made to fix this.

A:
Try to use

Annotation | Object | Text auto size = OFF

Q:
When cleaning a document and save the file changes the weight up.
I have to do to document weight is maintained and does not rise much.

A:
Try to change:

Settings | User settings | Saving | TIFF compression | Use default compression = ON

Q:
I just recently starting using the “Advanced Tiff Editor Plus” program and I had a few questions. Up until now I have had to scan each page separately and merge each individual page of the document into one on this program. I am wondering whether or not it is possible to command my scanner to scan from inside the “Advanced Tiff Editor Plus” program, and have the entire document show up in the program in one step. I have the scanner correctly chosen within the software but I do not see a scan option anywhere within the program.

A:
You can use:
File | Acquire (Insert or Append)

Settings:
File | Acquire parameters

Q:
Is there a way to get a better visual quality setting when we convert from pdf to jpg with this program? When we run the program, the final jpg image isn’t as clear as the original pdf

A:
You can use:

Settings | User settings | Plug-ins
Step 3 | Resolution
Try to increase this value

Q:
In many image editing, holding down the Shift key while drawing a line or moving an object causes the line or movement to be constrained to horizontal or vertical movement. This does not appear to work in ATF. Is there a way to force a line draw or move to be only vertical or horizontal in ATF?

A:
You can use the "CTRL" key in the "DRAW" mode.

Q:
How can I change the ruler display settings from pixels to inches?

A:
Settings | User settings
View 2 tab
Ruler | Unit

Q:
Is there any way to use Tiff Editor to auto detect and delete blank pages?

A:
You can use:

Pages | Delete All Blank pages ...

Q:
The main function that we will need is the ability to copy/paste pages from multi-page tiff to another.

A:
You can use: www.graphicregion.com/blog/archives/212

or

Pages | Pages manager

Q:
I was wondering if it is possible to increase the size of the thumbnails in the "pages" panel on the left side to make it easier to see when selecting multiple pages.

A:
Settings | User settings | View tab

Thumbnail size

Q:
I was curious if there is a way we can increase the zoom size for thumbnails for users?

A:
Pages list:

Settings | User settings | View tab
Thumbnail size

Files list:

See "Files list - Settings" (below the list)
Thumbnails size

Q:
Is there a way to take a picture and add some sort of filter to create a watermark? I want to create something similar to what Microsoft Word does when adding a faded watermark in the background of a document.

A:
You can use

Mode | Annotation
"Image" button

Dialog window "Insert Image object"
File ...
Use transparent background = ON
Color ...
Transparency ...
OK

Insert your transparent image
You can move and resize it

After all changes you need to use
"Combine annotations with background" button

Q:
I want to take multiple PDF files, convert them to TIFF, but keep the same name of each file that it had as a PDF. Is that possible?

A:
File | Batch Process

Add files (your PDF files)

Save to folder = ...

Save as type = TIFF

Start

Q:
I have about 20,000 multitiff files, I wanted to switch to single tiff, keeping the original file name, incremented the 1,2,3 .. with your program is it possible to do that?

I had to test and I only managed to make file to file, what I wanted was that it be in batch or automatic, each multifile that he created single tiff, page by page. it's possible?

A:
Use "Advanced TIFF Editor Plus"

www.tiffedit.com/advtiffeditorplus_setup.exe

and

File | Batch Process

Add Files (or Add Folders)

Save as type = TIFF

Click "Multipage files" - "Save to separate files"

Start

Q:
Can you direct me to the instructions to combine tiff files into a single file. I have perhaps 800 files each of which has 1 to 300 "pages" of tiff images. I want to create a pdf for each of the file. Would you please direct me to the instructions on how to combine multiple tiff images into a single image with multiple pages?

A:
www.tiffedit.com/how_to_merge_tiff_files.shtml

Q:
It is difficult to select every time to highlight the tiff in Annotation objects. Is there any settings to make my Annotation tool as default as highlighter until I changed the tool? If you provide me the suggestion, my working time will reduce by avoiding every time click of highlighter for marking

A:
1)
Annotation mode as default mode:

Settings | User settings | View tab
Startup mode = Annotation

2)
Settings | User settings | Annotation
Insert mode = Group

Q:
I am unable to get the Advanced TIFF Editor to be the default program for any document types. Can you help me with this?

The Advanced TIFF Editor doesn't even show up in the possible programs to select as the default.

A:
Settings | Image associations

Q:
How can I make the highlight annotation tool persist? The problem is that each time I draw a highlight the highlight tool becomes deselected and the select annotation arrow becomes active.

A:
Settings | User settings | Annotation
Insert mode = Group

Q:
A customers of mine would use TE to modify tiffs in a concurrent environment, tiffs are shared on a server (win server or cifs shares on nas). I made some tests and I noticed that if a tiff is opened on a pc, any other user can open the same tiff and modify it. Is it possible to avoid it, locking the file on the first opening and allowing only a readonly access to subsequent openings, like office or other programs do?

A:
Settings | User settings | Edit tab
Lock the file at editing

Q:
How can I deskew automatically *all* pages at once?

A:
1)
Ctrl + A
to select all pages

2)
Tools | Deskewing
or
Tools | Deskewing Fine

Q:
I recently purchase the Advance Tiff Editor and wanted to know if this software has a date stamp option.

A:
Yes

Mode | Annotation
"Date/Time" button on toolbar
...
Annotation | Combine with background

Q:
Thanks for the update,
But is there a way that I can add a date stamp to multiple images at once with out having to click page by page?

A:
Select required pages in the Pages list (or use Ctrl + A to select all pages)
Insert Date/Time stamp (use previous instruction)

Q:
I have some pages whose white borders are too small (or too large).
I want to reduce (or expand) the image (printed content) of the page
without changing the resolution or the actual page size.

A:
You can use:
Tools | Add-Remove Margins

Q:
I cannot view multiple TIF files on different windows and it is difficult and inconvenient to view them one by one on a single window.

A:
You can use:

Settings | User settings | View tab
Allow only one copy = OFF
OK

Q:
Is there a way to increase the size of the thumbnails in this program?

A:
Thumbnails for the pages list

Settings | Users settings | View tab
Thumbnail size

Thumbnails for the files list

Files list - Settings

Q:
I have been using Tiff editor for several months and today when I turned on my faxes it is opening in Windows photo viewer and not Tiff editor. I do not know what happened while I was gone. Can you help me?

A:
Please read this instruction:

https://www.tiffedit.com/blog/?p=228

Q:
If I have a file with many pages, what is the best/easiest way to select certain pages in that file and then save those pages into their own file?

A:
Please read this instruction:

https://www.tiffedit.com/blog/?p=231

Q:
Is there a way to prevent the dialog box asking for changes to be saved from popping up? Say a user makes changes to a TIFF file and closes the program; we would like it be so that the program doesn’t ask if we want to saves changes or not. Please advise.

A:
Settings | User settings
Saving 2 tab
Exit without confirmation
w/o confirm. = ON

Q:
Can you please let me know if I can convert a .pdf file to a .tiff, and if so how?

A:
You can convert PDF to TIFF.

1)
You need to install GhostScript plug-in.
This needs to be done only once.

Settings | User settings | Plug-ins tab
Step1-2-3

2)
File | Open | your PDF file
File | Save as | TIFF file

Q:
Can image editing, like deskew, despeck, resolution changes, etcetera be done from the command line?

A:
Yes you can.

File | Batch Process ...
"Actions" tab
click "Add" button
choose necessary actions

Save your actions from the action list to the file "actionlist1.actl"

Click "Save list ..." button

Command line:

advtiffeditor.exe /list="C:\Folder1\filelist1.txt" /actlist="C:\Folder1\actionlist1.actl" /batchprocess

or

advtiffeditor.exe "C:\Folder1\TestFile1.tif" /actlist="C:\Folder1\actionlist1.actl" /batchprocess


ps
filelist1.txt is a text file with a list of files.

Q:
We need to be able to take multiple file types such as png, jpeg, pdf, and compile them into 1 tiff. Another words, I would give it a list of files, and it will create 1 tiff for me. I'm a developer and I'd be probably doing this within an azure function. Please let me know your thoughts.

A:
You can use the command line:

/merge - allows to merge files from the files list (/list parameters) and save as new file (/output parameter)

(e.g. advtiffeditor.exe  /merge /list="c:\myfiles.txt" /output="c:\mynewfile.tif"

Q:
Trying to compress a TIFF file to CCITT4 FAX4 format. All settings set in Save As, Advanced . Also tried setting them in Settings , User Settings.
The resulting file in Windows detail shows CCITT T.6.

A:
CCITT Group4 (G4FAX in our program) and CCITT T.6 are the same compression.

CCITT Group 4 (G4FAX in our program)
CCITT Group 4 is a widely-used lossless compression algorithm for bitonal images. It is also known as T6, T.6, Fax4, G4, Group 4, or ITU-T Fax Group 4.

CCITT Group 3 (G3FAX in our program)
CCITT Group 3 is a lossless compressed data format for bi-level images. It is also known as T4, T.4, Fax3, Group 3, G3, or ITU-T Fax Group 3.

Q:
I know there is a way to make the program keep the last annotation object to be kept.
e.g. if you select the “Box” item it will stay on box until you choose another item.
Where do I find this, I’ve been looking in Settings>User Settings.

A:
Settings>User Settings

Annotations tab
Insert mode

Q:
The issue I'm having with your software is the mark up can only be viewed in your program. When I send it to co-workers using the standard windows viewer they cannot see my changes.

A:
Do you use annotations?

Use
Annotations | Combine with background
before saving

Q:
Does this software include a stamping tool? We are looking for a .Tiff editor that can utilise a stamping tool to stamp a check mark on every click.

A:
Program has this feature.

Mode | Annotations

1) Stamp creation.

You can create a text or image stamp.

Stamp | Modify …

2) Stamp use.

“Stamp” button or “Annotations – Mode – Stamp“menu item and choose your stamp.

Q:
I have got the stamping tool working but at the moment you can only stamp once and then you need to re select the stamping tool to use it again.
Is there any way it can be set up so that the stamping tool is toggled on and off so that a stamp can be placed on each click until you deselect it?

A:
Settings | User settings | Annotations tab
Insert mode = Group

Q:
I'm constantly getting out of memory popups with intermittent crashes; if it doesn't crash it won't execute the command or freeze, it just hangs there.

A:
Try to run the program as administrator.

Read this instruction >>>

Q:
Running the program after right clicking icon and choosing Run as Administrator seems to have resolved all the problems I was having. No more memory warnings, my custom user settings aren't being erased every time I close the program, etc.

Q:
Need to make multipage tiff’s. I downloaded the trial version and can not figure out haw to complete this task.

A:
Please read this instruction:

https://www.tiffedit.com/how_to_merge_tiff_files.shtml

Q:
Could you explain us that, how to set/change “DPI” of available tiff file.

A:
You can use

Tools | Change resolution

Q:
We have just downloaded the trial version and there was a warning message about it being trial version and something about a watermark and we marked the "don't show the warning again" box. How can we undo it?

A:
You can do this in the registry.

1) Run the Registry Editor: Start->Run, type "regedit", click OK;
2) Go to the branch "HKEY_CURRENT_USER";
3) Then go to "SOFTWARE\Advanced TIFF Editor\Options\DontShowTrialWarning".
Change the value of this parameter.

Q:
Is there a  “Word Find” feature in Tiff Editor?
I would like to locate certain words in a document.

A:
You can use
Tools | Text search (OCR)

Q:
Is there a method using the Command Line to "add text" or "annotate" a TIF using Advanced TIF Editor. 

A:
You can create an Action in the Batch mode
and run it from the command line.

File | Batch Process …
“Actions” tab
click “Add” button
choose "Add Text (Watermark)"
Fill in the required parameters
OK

Save your actions from the action list to the file “actionlist1.actl”

Click “Save list …” button

Command line:

advtiffeditorplus.exe /list=”C:\Folder1\filelist1.txt” /actlist=”C:\Folder1\actionlist1.actl” /batchsavefolder=”c:\temp1″ /batchprocess

or

advtiffeditorplus.exe “C:\Folder1\TestFile1.tif” /actlist=”C:\Folder1\actionlist1.actl” /batchsavefolder=”c:\temp1″ /batchprocess

ps
filelist1.txt is a text file with a list of files.

Q:
We need to deactivate a license and put it on a new pc, but can not figure out how to do that.  Can you help please?

A:
How to deactivate:

Start > All Programs > Advanced TIFF Editor > Activation (Deactivation)
Activate or deactivate product
Next
You can deactivate ...
Click "deactivate"

Q:
I have worked out to annotate and permanently save a tif file in colour, but I can't see how to do this for a black-and-white file. Is this technically possible, and if so can you offer any guidance on how to do this, please?

A:
You can use:

Tools | Convert | To 24 bit
or
Settings | User settings | Saving tab
Color depth
Use default color depth = ON
Choose - 24 bit color

Q:
How to change one color of an image to another?

A:
So that the whole image does not change, you can first select the desired color, and then execute this command.
How to choose the right color.

Mode | Select
Selection | Select colors

Start color | Pick
Specify the desired color in the image

Final color | Pick
Specify the desired color in the image

It will be the same color in your case.

OK

Tools | Color Adjust | RGB

Now only the selected area will change color, no background

Q:
I have just purchased your software and need to crop odd and then even images.
Can you please advise what the process is to perform this task if at all possible.

A:
You can use

Pages | Select Odd pages
and
Pages | Select Even pages

Q:
I have files with up to 600 individual pages TIFF images I can get them to display in another window that opens but it wont let me select all
I can only get 1 image at a time.

A:
You can create one multipage file from them.
https://www.tiffedit.com/how_to_merge_tiff_files.shtml

Q:
When I bring PDF images into the software to process I'm losing resolution the images look great until I import them in to crop.

A:
You can set the resolution of PDF files here:

Settings | User settings | Plug-ins tab
Step 3
Resolution

Try to increase this value and retry the export

Q:
My question is; if I have compression on with scanning to tiff and again when processing to searchable pdf, is it perhaps unnecessary to have compression on in ATE? Perhaps it is confusing for the software to have so many compression times or perhaps it even degrades the final image???

A:
What compression are you using?
If it's g3fax or g4fax, then it's lossless compression.

Q:
As for zoom filters ... I am wondering what they are all about ... so many!

A:
These are different smoothing algorithms.

If you need the best quality we suggest: Hermite, Bell, BSpline, Lanczos3, Mitchell, Nearest, Bilinear, Bicubic.

If you need speed we suggest: Triangle, Linear, FastLinear.

FastLinear filter is optimal in terms of quality and speed.
You can choose "best quality" filter, but it will work slower.

Q:
Before buying this product, I would like to know how to enter text correctly. Currently whenever text is entered as an annotation, there is a solid color background to it of varying colors. I want to know how to have no background, just the text. This is for annotating maps)

A:
You can change (see toolbar)

Pen Color - Style - Width
Pen Style = Clear

Brush Color - Style
Brush Style = Clear

Q:
Before I purchase this, I need to know how to change the scale accurately.

A:
You can use
View | Zoom In, Zoom Out and Zoom Level

You can also change the scale with the mouse:

Settings | User settings | View tab
Mouse wheel
Action = Zoom

Q:
I´m testing "TIFF Editor" program for our customer.
I don´t understand, why first TIF picture offer only two colours (Black and White) and second picture offer more colours. Customer needs use object "Line" with red colour.
Same problem with Text tools.

A:
The number of colors depends on the picture itself.
For black and white, only two colors are offered (black and white).
You can convert black and white to color.
In this case, you can use any color.

Mode | View
Tools | Convert | To 24 bit
Mode | Draw

Q:
How to find out the number of colors in your file ...

A:
File | Info
No. of colors